You are missing the point, though. The complainer decides whether it's a solvable problem or not, not the listener. So "I'll listen if it's unsolvable (to me)" is a non-starter.
Scott Adam famously got into heated debates with his anti-vax audience on vaccines. Calling him antivaxxer is misleading. He changed his mind on a vaccine after new evidence came out.
it doesn't take even a serious reading of Adams to realize he was dogbert, not Dilbert. He mocked Dilbert, he thought he was a loser that did understand how to manipulate the system.
I think it's okay to perpetuate segregation from the racists. The non-racists white and blacks can live together. And the extreme left mob who have an axe to grind with white people can live with the neo-nazis.
A wise man once said "Can't we all just get along"
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