No, we weren’t afraid of a negative comment at SkyFi…we are focused on customer feedback and making things better. We treat everyone as if they were Carmack. If you read the whole thread he was still critical of our product and it wasn’t all roses and sunshine.

I think that’s a big generalization and depends on the company of course. I made a point at SkyFi about treating every customer as if they were Carmack

Yeah they were. We are writing a blog about it so everyone knows.

We clearly list our pricing on the app and our website and are the first to do that. On the website we display our pricing. When in the app you constantly see the pricing very clearly...if you desire a 5km2 area you'll see that price, 6km2 you'll see that price, etc etc. The fact that we've created an application that allows infinite variability on size of the image requested with multiple sensor types there is no way to list pricing for every scenario. I'd like to know more about what you'd like to see to make it simpler as we are always striving for perfection.

I think the chain of comments has been saying that they want others to do what you're doing, and complaining about the common practice of hiding costs, rather than any complaint about your pricing.

Got it, thanks IanCal

Yes, correct. I didn't realize you were the main OP. I very much appreciate the upfront pricing and have almost never given a "call for pricing" company a second thought.

I think one thing that was unclear to me was that the first thing you do in the app is select an area, and then you get the price for a new image, but no option to use an existing one (which is what I expected). Instead you have to go to a completely separate menu option to find the existing images.

It’d be nicer if the list of the existing images for an area just showed up in the same options dialog that allows me to choose the options for new images (probably as another choice next to medium or high resolution).

Good feedback, trying to condense all the info is tough but will obviously evolve. Pretty awesome to think this is our worst version and will only get better from here.

What were you trying to use it for? Happy to give a full refund if you didn't get what you wanted. Email or chat with our customer support and give them the details.

This is our first entry to the market, agree it's not ideal you can't get it but working on amping up supply as quick as we can.

Well with SAR you can get moisture content of soil which can help with crop yields. Right now third parties do this for ag work but our goal is to have integrated analytics cause really a farmer doesn't care about the imagery he or she cares about crop yields...that's what we are solving for.

Interesting, thanks!

Drones are great, hard to scale and provide value to the masses that don't have drones though

Every country is different. NOAA regulates this for US based sensors for the commercial sector. More regulation is coming eventually just like every other emerging industry