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All the communities have to deal with that at some point, but that doesn't prevent good value from happening. One thing we did at Haash is letting members know of existing questions while they're typing a new one.


Very funny lol


Guaranteed!


For those frustrated that there's no email signup, please fill in this form https://haaash.typeform.com/to/IOrUUI . We'll notify you once we add it very soon. Thank you!


It's a Q&A which is different from a forum, i will quote Adam Lear [1] from this answer [2] on Stackoverfolw to point out the differences(Stackoverflow being a Q&A)

[quote]

Stack Overflow is not a forum. Forums are largely discussion-based and tend to follow less strict rules about what posts can be like.

On Stack Overflow (and Stack Exchange in general), we require every new thread to be started with a question and every response to that question to be an attempt at answering it.

For example, on a forum you might ask how to run a game in windowed mode. You will get several responses, some of which will be nothing but "oh, I love that game!" or "I haven't played that in a while, wow." You'll be lucky if you get a relevant response. By contrast, on Stack Exchange you'd get practical responses that are 100% relevant to your question.

[end quote]

This model (meaning the Q&A) has been proven to be extremely efficient in managing community driven support. DigitalOcean community https://www.digitalocean.com/community/questions is one successful example.

Alongside with the Q&A, DigitalOcean introduced Tutorials crowdsourcing which also proved to be a smart and cost efficient vector of educating customers and sharing knowledge.

What Haash does is letting you create a similar support infrastructure at very low price and in just 3 minutes.

[1] http://meta.stackexchange.com/users/155160/adam-lear [2] http://meta.stackexchange.com/questions/92107/is-stack-overf...


Do you provide the community pool as well? I have this confusing feeling but that would sound too good :)


Do you mean the stuff to take care of it? We wish we could :) For now it's only the tool


Yeah we hope so. FYI, the origin of the name go back to our early days with ruby, A hash table (hash map) is actually a data structure used to implement an associative array (see https://en.wikipedia.org/wiki/Hash_table). Basically a collection of data in our case product information.


For those frustrated that there's no email signup, please fill in this form https://haaash.typeform.com/to/IOrUUI . We'll notify you once we add it very soon. Thank you!


Thanks for catching it


Got it, We though Twitter & Facebook are a good way to get people easily onboarded and their details filled in effortlessly.

PS: For those afraid of any privacy issues, the permissions are very basic, we do only get your email, avatar and short bio.


Social accounts are fine for consumer products but many people justifiably don't want to use them for business products. Keeping them separate is a key part of business hygiene.

For me, it's not about the privacy issues. It's that accounts tied to my personal social networks are much harder to transfer/remove/control.


We've put up this form https://haaash.typeform.com/to/IOrUUI for those who exclusively want to sign up with email. We'll add email sign up very soon and let you know. Thank you!


Really looking forward to trying this out, but definitely need this first. Seems fine for users, but would rather not force my support team to log in with their social accounts.


We'll add email signup very soon, can you fill in this form so that we let you know https://haaash.typeform.com/to/IOrUUI . Thank you!


Yes you can use your own domain name with a CNAME. Email me at malih.soufian at gmail.com once you create your Haash and we'll make the config for you


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