1. Find out during morning commute that your card is borked.
2. Go to the agent (if there is one) and ask for the form.
3. Buy a new MetroCard, same as your usual period since you can't be without it and the savings are worth it.
4. Fill out the form on the train, send it when you get off, and hope for the best.
5. If you're lucky, in a few weeks they'll send you a new MetroCard with the amount lost (based on the date your card was sent in until the end of its unlimited period)
Last I remember, you eat the cost of overlap since you don't stop getting an unlimited card in the meantime– though someone should correct me if I'm wrong here. I've actually never lost an unlimited to this problem though friends/family has.
You don't have to eat the cost of the overlap, and they don't send you a new metrocard, they credit the credit card you used to purchase the metrocard. You never stopped getting unlimited metrocards, but you are credited for the overlap. E.g. your $100 card gets borked on the 15th of the month, you buy a new card on the 15th, through the next 14th, and you get $50 credit for the 15th through 30th. You've essentially sold 1/2 of your original unlimited back to the MTA and changed the date of your cycle.
Just curious, is that with the "EasyPayXpress" card or just a regular unlimited card purchased at the machine? Last time it happened to a roommate they sent a new card in the mail which was credited with either the prorated cost or number of days, I can't recall which.
1. Find out during morning commute that your card is borked.
2. Go to the agent (if there is one) and ask for the form.
3. Buy a new MetroCard, same as your usual period since you can't be without it and the savings are worth it.
4. Fill out the form on the train, send it when you get off, and hope for the best.
5. If you're lucky, in a few weeks they'll send you a new MetroCard with the amount lost (based on the date your card was sent in until the end of its unlimited period)
Last I remember, you eat the cost of overlap since you don't stop getting an unlimited card in the meantime– though someone should correct me if I'm wrong here. I've actually never lost an unlimited to this problem though friends/family has.