Another point you could take from the piece is that people love being able to broadcast status signals. For example, adding badges/achievements/status to a social site can boost participation (see Yelp's elite, Stack Overflow badges).
It can be dangerous if you drive away your elite users (who are probably 80% of your activity anyway), but it can also be used to bring in new users and retain customers.
It can be dangerous if you drive away your elite users (who are probably 80% of your activity anyway), but it can also be used to bring in new users and retain customers.