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In the current climate, I care more about solvency than services.


Another reason I am happy at USAA:

In 2008 "when most financial services companies posted record losses and the S&P 500 Index total return dropped by 37%, USAA earned $423 million in net income and generated positive investment income."

https://www.usaa.com/inet/ent_utils/McStaticPages?key=newsro...

In 2009, they've done even better:

https://www.usaa.com/inet/ent_blogs/Blogs?action=blogpost...


USAA has consistently received the highest possible credit ratings, even over the last few years while other banks have been failing. They also haven't taken any bailout money.


A few mainstream banks (non-FCUs) did this as well. Smaller banks mostly, but even BB&T made out okay through all the commotion.


USAA has an 8% tangible equity to assets ratio. For capital adequacy purposes, the bank only needs 1.5% TCE/TA. They are well capitalized and I would say that their prospects for insolvency are nil.


I wish USAA did business banking! I tried to sign up with them, but they only do personal banking.




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