So what you're saying is this: Maps are hard to make, so don't criticize them.
Just because something was hard to make doesn't mean it should be immune to criticism. Cars, movies, skyscrapers, Windows Vista, etc. are all hard to make, but they are also criticized, and legitimately so. (examples: Ebert, Walt Mossberg, etc.)
The problem with maps is that they are half art. Who's to say showing New York and Washington DC before showing Philadelphia is best? Maybe their reasoning is that most people already know where New York and Washington are? It is subjective, not a "glaring" bug.
If you really believe that mapmaking decisions are "subjective", then you have no business criticizing other people's "subjective" opinions about how maps should be made.
