There's a lot to unpack here, but I'll try to take it point by point. Macro-level, nobody builds a lasting company by screwing people. You have to provide a fair and loved service because all of your dirty laundry gets aired eventually. Our internal gut-check is to imagine everything we propose is placed on the front page of the NYT, how does it look? Real estate is full of sharks, our job is to not be one of them.
- Our cut is not 15%, it's 0-6% below market depending on home risk & projected holding costs. We make the fee pretty transparent. Without opening our books, you sort of have to trust me here for now unfortunately.
- We use the standard MLS contract in every market, along with those protections. We give sellers a large sum of earnest money when we make a mistake and need to withdraw from the contract. Long term, that's just good business.
- Imagine you're a contingent buyer, and need to sell before you can buy. The cost of selling, moving into a rental, buying, moving into your new home etc is very high! Most people can't afford two mortgages. We make it a single move, and we'll even let you do a "late checkout" from your home after you sell so it's even easier.
- Our cut is not 15%, it's 0-6% below market depending on home risk & projected holding costs. We make the fee pretty transparent. Without opening our books, you sort of have to trust me here for now unfortunately.
- We use the standard MLS contract in every market, along with those protections. We give sellers a large sum of earnest money when we make a mistake and need to withdraw from the contract. Long term, that's just good business.
- Imagine you're a contingent buyer, and need to sell before you can buy. The cost of selling, moving into a rental, buying, moving into your new home etc is very high! Most people can't afford two mortgages. We make it a single move, and we'll even let you do a "late checkout" from your home after you sell so it's even easier.