But unless there's some kind of information to mislead you into thinking that it should be 5-7 days, it's not the fault of (or even a dark pattern) by the company. I could understand calling it out if it were a bait and switch, but think it's an entitlement issue to assume any kind of shipping time.
Don't be ridiculous. It's misleading to not warn people that you have exceptionally long shipping times, far beyond any standard and several times longer than what 96% of customers expect (5-7 days).
If you ordered a cheeseburger at a takeout place and they said "Thanks for your order!" then took 3 hours to make it, would you say "Oops, it was my fault for assuming it would be ready in a reasonable amount of time!"
No, you'd be frustrated and asking where your food was, especially since you'd paid for it 2 hours ago and they never warned you about how long it would take.
