I gave these guys money based on a set of expectations. They haven't even come remotely close to meeting those expectations.

I think the reason I'm not being more vocal is because I feel bad for these guys and just assume they are in way over their head. I don't think they are really con artists. But, I'll sure feel dumb if that's what this turns out to be. Let's be honest, the pictures they are posting of the "new" product are wildly different from the pictures of what I bought.