Good. That's generally the only way the general public can counteract the abusive behavior of entrenched and powerful organizations.
A common tactic used by large businesses is to stay silent and ignore public outrage, because the public usually doesn't have the time, money, or energy to maintain the pressure of the public voice against a single target. By ignoring the outrage most of the time the public moves on to the next scandal and the original abusive behavior can continue unchallenged as the "new normal".
If you're seeing a pattern of outrage, that's a sign that people are very angry and might - if luck is on their side - actually force one change in the public interest.
