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WakeMate: Boxes & Bugs (wakemate.com)
10 points by michaelfairley on Sept 24, 2010 | hide | past | favorite | 3 comments


I ordered a WakeMate for my wife for her birthday... in January. Hopefully it will ship in time for me to give it to her for her next birthday.


All these posts do is make me go "meh, just tell me when it's ready." While it's good to inform customers, I think a twitter feed of positive updates would be much better for them: "packed boxes" or something.


We want to be at transparent as possible and really keep our customers informed. We took a lot of heat for not telling people what was going on and everyone is a lot happier now that they understand more about the process.




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