Wish this would be pinned on top of all such discussions.
This is precisely what's happening. In the mind of regular user, the web looks like it's supposed to, because they don't have enough technical knowledge to correctly understand what's happening. Users accept what they get, because they don't understand it. And as you said here, the complaints get targeted at the wrong thing. "Why is my computer so slow? Did I get a virus?". No, it's just that Google just deployed even more bloated iteration of their GMail UI, CNN just added 20 more tracking scripts, and YouTube is now eating half of your RAM for no good reason.
I get through this dance with many of my non-technical family members and acquaintances. I can extend the life of their machines only so much with ad-blockers and cleaning out adware. Ultimately, they'll buy a new, faster machine, just to return to the status quo. And maybe I'll inherit one of their "slow" laptops and pull out 2+ more years of professional, productive use from it.
This is precisely what's happening. In the mind of regular user, the web looks like it's supposed to, because they don't have enough technical knowledge to correctly understand what's happening. Users accept what they get, because they don't understand it. And as you said here, the complaints get targeted at the wrong thing. "Why is my computer so slow? Did I get a virus?". No, it's just that Google just deployed even more bloated iteration of their GMail UI, CNN just added 20 more tracking scripts, and YouTube is now eating half of your RAM for no good reason.
I get through this dance with many of my non-technical family members and acquaintances. I can extend the life of their machines only so much with ad-blockers and cleaning out adware. Ultimately, they'll buy a new, faster machine, just to return to the status quo. And maybe I'll inherit one of their "slow" laptops and pull out 2+ more years of professional, productive use from it.