> It tracks what everyone in the world is thinking about
I think her point was that it doesn't track what everyone in the world is thinking about. It tracks what everyone wealthy enough to have the free time to commit to maintaining their social network presence is thinking about.
> universal customer loyalty system
2.4 billion people (about a quarter of the planet) make less than $1000 year. Only 500 million people's income exceeds $11,500 a year. (http://ucatlas.ucsc.edu/income.php)
It is extremely significant that the businesses she picks on (not saying it's fair to call other folks' life's work pointless) focus on creating narrower and narrower slices of the 500 million. The 90% of the planet (!) that lives on less than $11000 a year is completely untouched by customer loyalty programs and social connections apps.
To be clear, I'm not arguing that the businesses you mentioned aren't doing the things you say they are. My life is richer because of the internet and specifically social networking. I am arguing, similar to the author, that the work Silicon Valley seems to be dedicated and that seems to get the most attention is not solving problems most of the world has.
I think her point was that it doesn't track what everyone in the world is thinking about. It tracks what everyone wealthy enough to have the free time to commit to maintaining their social network presence is thinking about.
> universal customer loyalty system
2.4 billion people (about a quarter of the planet) make less than $1000 year. Only 500 million people's income exceeds $11,500 a year. (http://ucatlas.ucsc.edu/income.php)
It is extremely significant that the businesses she picks on (not saying it's fair to call other folks' life's work pointless) focus on creating narrower and narrower slices of the 500 million. The 90% of the planet (!) that lives on less than $11000 a year is completely untouched by customer loyalty programs and social connections apps.
To be clear, I'm not arguing that the businesses you mentioned aren't doing the things you say they are. My life is richer because of the internet and specifically social networking. I am arguing, similar to the author, that the work Silicon Valley seems to be dedicated and that seems to get the most attention is not solving problems most of the world has.