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That doesn't sound like a shift of work. It sounds like work I already would have done - performance tuning doesn't go away by bringing things in house.

Now that person I pay to operate the service can focus on tuning, not backups and other work that's been automated away.

Sounds like a massive win to me.



It does make performance tuning harder since you likely don't have access to the codebase of the managed service, requiring more trial-and-error or just asking someone on the support team ($$)




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