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Apple TV+ (tv.apple.com), just launched with a billion dollar launch campaign is pretty broken in the most popular browser/os combo on earth: chrome/windows. (It's also equally crappy on firefox/windows.)

(And there are some really weird design decisions in the Apple TV app. I think they're fundamentally stupid and/or bugs, but the designers probably disagree.)

It seems like they fixed some of the bugs since yesterday.. but.. they had like two years to build this thing. Not impressed. There are plenty bugs left that are trivial to trigger. (Random example: press space while playing to pause, then press play to continue. Observe the glitchy weirdo animations.)

Now that I think of it, I assumed someone else would report the individual 3-4 P1 bugs I've found. (or well, that they would test this themselves...)

I think I held off because I figured that if they didn't catch these obvious bugs, they didn't care. But now I read that Chrome is actually a supported browser for Apple TV+, so.. I dunno what they doing during those two years.



This is why I always worry when some company thinks its okay to launch a v1.0 product directly to a massive userbase, starting from entirely internal testing. There are so many cases you simply cannot or will not adequately test internally, that its a disaster waiting to happen.

Internal users have a known system configuration, and a predictable set of usage patterns, that will not be duplicated by the real world.


You'd think they'd at least bother to test with the most common browser/os combo...


Its possible they did, but were so locked into a prescribed way of using the product that they never ran into the sort of bug an "untrained" user would hit in the first 2 minutes of product use.

(Of course its also possible they didn't, or falsely assumed it would work exactly the same as Chrome/OSX.)


I've read Disney+ has insane levels of DRM, maybe it's the same for Apple TV?


Some of the issues on tv.apple.com seem like they may be related to DRM (sometimes playback simply doesn't work, even though the m3u8 playlist and segments load nicely), but most of the problems are just really (severe) UI glitches.

They're probably not doing any more DRM than e.g. Netflix. Anyway, it's pointless - the launch shows are already available on The Pirate Bay. I'm sure the video/audio/subtitle quality is excellent.




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