>I guess I just don't agree with the author of the article that this is a bad thing.
It really isn't. If the theater company loses enough business, it won't exist any more. And TBH there isn't much they can really do against streaming services delivered for cheap in amazing quality. We're less willing to pay the time cost of going out and dealing with a bad theater, traffic, disruptive people in the theater, etc.
But I think the author is more worried about a general lax approach to handling things when technology goes wrong. It's fine for a movie theater to have IT problems, but less so a hospital or government service. And personally I'm not at all sure some hospitals or governments are above movie theaters in technical prowess.
It really isn't. If the theater company loses enough business, it won't exist any more. And TBH there isn't much they can really do against streaming services delivered for cheap in amazing quality. We're less willing to pay the time cost of going out and dealing with a bad theater, traffic, disruptive people in the theater, etc.
But I think the author is more worried about a general lax approach to handling things when technology goes wrong. It's fine for a movie theater to have IT problems, but less so a hospital or government service. And personally I'm not at all sure some hospitals or governments are above movie theaters in technical prowess.