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Companies like yours get acquired and inevitably are corrupted in the process.


Only if they value hypergrowth at cost of the customer.

Some companies are happy being small and personal. Maybe they won't become a billion dollar unicorn, but maybe they'll treat their customers better and be more in touch with the community instead.

Personal touch doesn't scale well. But that's why there will always be a niche for small and personal companies


Companies like GP's get acquired only if GP sells their share. If GP refuses, competition only has the alternative of either lowering their prices so far down and cross-financing this with more profitable other stuff that OP goes out of business or to provide actual human support.

In both cases the consumers win.




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