You know, it happens, to everyone, however good or experienced; what matters for a company's (and individual) sake is how we respond to mistakes.
You guys responded well, that was resilient. The next step would maybe be antifragility. Did something change afterwards, because of this bad experience?
You know, it happens, to everyone, however good or experienced; what matters for a company's (and individual) sake is how we respond to mistakes.
You guys responded well, that was resilient. The next step would maybe be antifragility. Did something change afterwards, because of this bad experience?