My favorite from Target was eight Contigo travel mugs (bought for holiday gifts) that came in a very large box with no padding. Even though they could have clanked around and gotten very scratched, they were all OK. Sort of a miracle, but it didn't give me much confidence in Target.com.
And you can't state quantities on the Target.com site when you select an item. You have to go into the cart and change the quantity. That's something most sites do better.
Also, I understand it's a difficult time inventory-wise, but don't let me put stuff in my cart if you can't deliver it and won't let me order anything until I remove them. Give me a "save for later" feature ... like Amazon does.
One thing that’s weird about target is that they fulfill from stores. Usually when we get a shady packaging experience it’s shipping from a Target store from some unusual place.
And you can't state quantities on the Target.com site when you select an item. You have to go into the cart and change the quantity. That's something most sites do better.
Also, I understand it's a difficult time inventory-wise, but don't let me put stuff in my cart if you can't deliver it and won't let me order anything until I remove them. Give me a "save for later" feature ... like Amazon does.