It's more like your best friend telling someone the secrets you told them, and then expecting you to immediately trust them again with some more.
However much you'd like to, you can't just flip that trust back on - and in a lot of cases, it'll never fully go back to the way it was.
Not that we should personify company-customer relations - this was a decision that would have been taken by a lot of people expending serious effort to get it out the door. It's not a single lapse in judgement, but a continued expression of different values.
However much you'd like to, you can't just flip that trust back on - and in a lot of cases, it'll never fully go back to the way it was.
Not that we should personify company-customer relations - this was a decision that would have been taken by a lot of people expending serious effort to get it out the door. It's not a single lapse in judgement, but a continued expression of different values.