Many companies have advertised that "our customers who are affected by COVID can contact customer support for ..." type of PR messages announcing discounts/deferments.

I actually started collecting the URLs, but there are so many it's not worth centralizing.

Verizon: https://www.verizonwireless.com/support/covid-19-faqs/#bill

AT&T: https://about.att.com/pages/COVID-19.html

Cox Cable: https://www.cox.com/residential/support/coronavirus-response...

Comcast Xfinity: https://www.xfinity.com/prepare