Not necessarily. I've seen the concept of "vocal minority vs silent majority" used as justification to push through a change. So even if you get only bad feedback, it still goes through because most people said nothing, which means most people like it.

Or most people hated it but didn't love the product enough to care to comment. Perhaps the design of the feedback form matters. I wasn't part of the beta so I don't know how they asked.

They didn't ask, you have to go into the feature view menu (under profile) and then click a link there to go to another page and then have a form to fill out.

They know UX for sure!

Maybe we should send them a copy of Don't Make Me Think