It's fair to call out Atlassian & Jira here. But I want to give them some credit. They recently rolled out a Jira change that was a huge step in the right direction (navbar at the top that can take you directly to projects and commonly used filters, among other things). It is a HUGE improvement. So it seems they may have finally figured out how to listen and improve UX. This is no small task for software that's used by so many different orgs for as many different purposes.

But really what holds it back still is sluggishness. I'd take a few extra clicks in exchange for instantaneous responses to each click.