<RANT> I despise telephone natural language support systems, most are inefficient and because I'm skeptical, I assume they're inefficient in order to further train their voice model and develop it as an incidental asset. </RANT>

I'm interested in any paradigm which can make searching knowledge bases more _fuzzy_.

I'm interested to discover if a chat bot can _orient me to a collection_ faster than I can guess what's there.