> We don't want to even try to charge for things that customers don't feel they're getting good value from.
Then presumably you'll follow alooPotato's suggestion and allow folks to not pay extra for stuff we never wanted and never signed up for?
Presumably you can see how many of your customers (myself included) have never even looked at some of these new features you've added to Billing. I'm literally finding out about these features in this thread. If people were not aware of these features, you can figure they are not interested in paying extra for them.
Then presumably you'll follow alooPotato's suggestion and allow folks to not pay extra for stuff we never wanted and never signed up for?
Presumably you can see how many of your customers (myself included) have never even looked at some of these new features you've added to Billing. I'm literally finding out about these features in this thread. If people were not aware of these features, you can figure they are not interested in paying extra for them.
This feels like New Coke.