I have a similar experience, the mac client has been pretty broken for me in the last few months, it refuses to play about half of all tracks among other things. And opening of links to tracks has been semi-broken for years.
They have over 1k employees, surely many of them experience the same easily fixable flaws? My fav theory is, once a company becomes successful and big enough, noone wants to own problems, everyone wants to be part of new exciting projects with a purely positive outlook. And if business is going well, upper management has no reason nor (informal) mandate to get tough and make strong demands.
They have over 1k employees, surely many of them experience the same easily fixable flaws? My fav theory is, once a company becomes successful and big enough, noone wants to own problems, everyone wants to be part of new exciting projects with a purely positive outlook. And if business is going well, upper management has no reason nor (informal) mandate to get tough and make strong demands.