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really? so you guys think they are rigid enough with security and willing to do all that extra work in order to two-way encrypt the password (and credit card data, theoryetically) just so their $8 an hour customer support reps can decrypt it for you?

c'mon. really?

no. put my vote in the box marked 'plain text.'

m3mnoch.



Nobody said their customer support rep would be the one doing the decrypting. All it would take is an 'email the user their password' function in the app that decrypts the password and sends out the email.

I think you're misunderstanding their argument.


or, you're thinking the support rep doesn't have the power to change the email address on the account.

m3mnoch.




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