Interesting - I got a sternly worded warning about the billing information for my GCE account this evening, and after looking and verifying that the credit card on file was, in fact, still my credit card, and not remotely close to expired, I shrugged. The VM I run there as a freebie instance for a few things isn't that important, it would be annoying to lose it, but... I'd just spin up another VM somewhere else for the purpose.
I don't think I had the option to appeal, but they've also not actually terminated the VM yet, and I'm up to date on my billing according to their system so... shrug
Someone pushed a billing update without testing it properly first and it got confused, most likely. I expect a "Please ignore our last email..." sort of message tomorrow.
> [Under Investigation] Customers may receive "Payment failed" notifications.
> Error Message: “Your payment information could not be processed. Visit the payment overview page to make sure your payment information is up to date and to pay any outstanding charges.”
I wonder if it's more widespread and you got caught in the same thing.
I don't think I had the option to appeal, but they've also not actually terminated the VM yet, and I'm up to date on my billing according to their system so... shrug
Someone pushed a billing update without testing it properly first and it got confused, most likely. I expect a "Please ignore our last email..." sort of message tomorrow.
Actually, now that I look... https://status.cloud.google.com/
> [Under Investigation] Customers may receive "Payment failed" notifications.
> Error Message: “Your payment information could not be processed. Visit the payment overview page to make sure your payment information is up to date and to pay any outstanding charges.”
I wonder if it's more widespread and you got caught in the same thing.