I have a Substack account and when I entered my email address in the app it said it was sending an email but it didn't show up until hours later.
By then, I had entered a different email address (I wasn't sure if I was incorrectly remembering which address I used), and it created a new account for me with that address. The authentication email for the second address arrived very quickly.
When the email for the first account finally showed up, I tried clicking it so I could log into my previously-existing account. It didn't work because I was already logged in with the new empty account. And when I logged out of the account and tried again, it didn't work because (I think) the link can only be used once.
I've tried entering the correct email address again and am now waiting for the email to arrive. Just some feedback on how this process has worked for me! The email address that had problems is a yahoo address, and the one that didn't have problems is gmail, in case that matters.
Ahh, sorry about that poor experience! And thanks for sharing the domains - will pass this along. If you get stuck in the auth loop again, our support team is very responsive.
By then, I had entered a different email address (I wasn't sure if I was incorrectly remembering which address I used), and it created a new account for me with that address. The authentication email for the second address arrived very quickly.
When the email for the first account finally showed up, I tried clicking it so I could log into my previously-existing account. It didn't work because I was already logged in with the new empty account. And when I logged out of the account and tried again, it didn't work because (I think) the link can only be used once.
I've tried entering the correct email address again and am now waiting for the email to arrive. Just some feedback on how this process has worked for me! The email address that had problems is a yahoo address, and the one that didn't have problems is gmail, in case that matters.