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My rule of thumb for tech companies is they're all a mess under the covers so every company looks bad from the inside compared to the outside.

> I would trust Google, Apple, and many other tech companies with my money.

When I have a problem and need to call my bank I can usually get an actual person or even go to a branch where I can annoy someone in person, where as Google acts like categorically opposed to support even to people paying or making them money.



Not to mention, if you protest an extensively corrupt government, they could just call up <big-tech-company> and say "Hey, shut 'em down." And they'd happily oblige.

That doesn't happen as easily on the blockchain.

You are fully in control of your funds with cryptocurrency. There is no middleman that can say "no, sorry, you can't use your money today."


> You are fully in control of your funds with cryptocurrency. There is no middleman that can say "no, sorry, you can't use your money today."

Don't blockchains rely entirely on transaction processors, i.e. middlemen, to process transactions?



Miners could in theory decide to blacklist transactions from particular addresses which are pseudoanonymous. It's a harder coordination problem because miners are less geographically concentrated since the mining ban in China [0] but it's not inconceivable for a country to restrict mining in that way though which would pretty quickly restrict your ability to get transactions included successfully because you'd have a double gamble first on a non-restricted miner including you then on being included on their block (which you could increase by overpaying transaction fees).

[0] https://www.visualcapitalist.com/after-chinas-crypto-ban-who...


Yeah, you can get a person on the phone, who will calmly and patiently explain that they are going to proceed with fucking you because it's their policy to fuck you. Google doesn't pay a human to answer the phone, they just go ahead and fuck you. Either way, you're getting fucked, and the only difference is that if you do it the boomer way you get free phone therapy.

Personally I don't much care for free phone therapy. I think you get what you pay for.


I agree with your point about customer service, but I am more concerned about poor security practices at banks, like the Capital 1 / AWS incident.




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