I still periodically try out some of the regression tests that I'd done back when I worked there... there are bugs that have been in the site for about 4 years now. I think when my team was reduced by %90 from people leaving, they just disbanded it and nobodies doing that work now. Certainly the major initiatives haven't moved forward.
I don't think Bezos has a technical background... I thought he was a hedge fund guy before moving out to Seattle. But I agree with everything else you said.
The funny thing was, when I got hired I was told that they were going to let people use Macs and that it would be a few months. I had my own laptop I was willing to bring in and use, and though they were trailing macs with a few people, I was told I'd be fired if I used my personal mac for work.
So, I had to use a piece of crap HP laptop. The thing was always in the shop. There were many days when I basically lost an entire days worth of work because it would break. They replaced it several times. (and I was babying it.. .it lived on my desk for the most part.)
So, not only could they have had zero costs by letting me use my own machine, but they lost more than the cost of the laptop several times over in lost productivity by me not being able to work when the machine they made me use was in the shop.
And when I left, they still hadn't approved macs (or maybe the IT department decided they were "too insecure" or some BS.)
While I was there, they were constantly starting initiatives and then abandoning them. Like the restaurant menus. The movie schedules. The scanning of mail order catalogs!? They'd start some project, do a press release, then disband the team and never advance the code again... it would just sit there and rot.
I think one of the reasons that most of management there is not technical is that non-technical people are threatened by technical people in that role. Technical people have quite an edge when managing programmers. I think engineers who express an interest in moving to a management role are often perceived as a threat.
Regarding laptops, the situation has improved a lot from what you describe. Instead of crappy HP laptops, we now have thinkpads like every other tech company. And if you want a mac laptop, they'll give you a new one.
Of course there's room for improvement (SSDs, linux desktop, bring your own OS) but IT is aware of the pain points and making the appropriate cases for expenses and head count.
John Doerr (big-time VC) was at some of Amazon's early off-site meetings and he would always talk about how gnarly it was "inside the sausage factory". Meaning that when you knew what was really going on inside a company, nobody would want to work there.
Do you guys remember the contraptions they stuck on the laptop's for secure logins/VPN? Made me the butt of all jokes, carrying that thing around..Sigh
I don't think Bezos has a technical background... I thought he was a hedge fund guy before moving out to Seattle.
So what can you say about this post posted here 3 years ago. http://news.ycombinator.com/item?id=465882. The blog post was down, archive.org didn't help also :). But as far as I remember the blogger was praising about bezos leadership skill. Also comments on HN supported that. I am reading HN for about 3 years. In first two years I never saw this kind of amazon bashing.In fact there was many post praising about amazon's internal culture. How on earth things change so dramatically in last one year. Is there some kind of PR war happening here? Honest question.
I had the fortunate opportunity to present to Bezos once. That guy is sharp as a tack - asked some very tough, but fair questions, all of which suggested he got what we were presenting and grokked at least the bulk of the technology underlying it. It was not at all a "uh huh that's nice go do it" scenario at all, and I was pleasantly surprised.
He may not write code, but I think it would be a mistake to claim he isn't a technologist.
If the rest of the company's management had half the managerial competence of Jeff Bezos, I'd run back to that company with arms wide open.
PR war? Check out Amazon Glassdoor reviews for engineers! This sentiment has been consistent. I am a little surprised that people were praising Amazon's culture here. This also explains I was down-voted in the past. One thing I really learnt well at Amazon was how not to treat your developers, and what mistakes you shouldn't make to build great, and long-lasting teams.
There is a PR war, and it's been waged by Amazon since the mid 1990s when they went public. They had terrible numbers, and so they reframed themselves as a "tech startup" to get in the dot com boom.... and it worked.
There has been, and continues to be, massive propaganda efforts from Amazon to try and pitch them to people, and to position Bezos as a visionary in the style of Steve Jobs. In fact, I saw an article the other day comparing the two.
It's nonsense. Bezos, in any other context, would not be a bad person. He's got good management skills, and he has a desire for keeping the quality bar high. But the problem is, he doesn't give a damn about other people.
He's got a very utilitarian viewpoint of other people. Every interaction with them, from his perspective, seems to be about how he can best profit from them. He sees people as resources to be exploited.
I'm a pure capitalist, I don't have a problem with trade, but he's more like a predator.
At least, this is what my interactions with him, and the culture he created at Amazon tell me.
You can sustain such an illusion only for so long, however. In seattle, as far back as at least 1998, everyone know that Amazon was a terrible place to work and an even worse place to do business with (as a supplier, etc.)
I knew that, but I didn't want to believe it, when I took the job.
I do accept responsibility for the stupidity that I displayed in doing that, and in sticking around after I should have left as others have pointed out. I could have avoided this, and should have, by simply holding myself in higher esteem... and never taken that job.
> There has been, and continues to be, massive propaganda efforts from Amazon to try and pitch them to people, and to position Bezos as a visionary in the style of Steve Jobs.
I can't speak authoritatively since I didn't work on that component, but Amazon takes the integrity of these things very seriously. I would be extremely surprised if any of these widgets are "tainted", as it were.
For all the crap I've thrown at Amazon in this thread, if there's one thing they are clean of it's working against their customers. It is, by a very long shot, the most customer centric big company I've ever seen.
> Amazon takes the integrity of these things very seriously [...] if there's one thing they are clean of it's working against their customers.
I'm pretty convinced this is true in general. I just couldn't help wondering if this one case would be a little too tempting for them. But absolutely, it could be completely on the level.
I don't think Bezos has a technical background... I thought he was a hedge fund guy before moving out to Seattle. But I agree with everything else you said.
The funny thing was, when I got hired I was told that they were going to let people use Macs and that it would be a few months. I had my own laptop I was willing to bring in and use, and though they were trailing macs with a few people, I was told I'd be fired if I used my personal mac for work.
So, I had to use a piece of crap HP laptop. The thing was always in the shop. There were many days when I basically lost an entire days worth of work because it would break. They replaced it several times. (and I was babying it.. .it lived on my desk for the most part.)
So, not only could they have had zero costs by letting me use my own machine, but they lost more than the cost of the laptop several times over in lost productivity by me not being able to work when the machine they made me use was in the shop.
And when I left, they still hadn't approved macs (or maybe the IT department decided they were "too insecure" or some BS.)
While I was there, they were constantly starting initiatives and then abandoning them. Like the restaurant menus. The movie schedules. The scanning of mail order catalogs!? They'd start some project, do a press release, then disband the team and never advance the code again... it would just sit there and rot.
I think one of the reasons that most of management there is not technical is that non-technical people are threatened by technical people in that role. Technical people have quite an edge when managing programmers. I think engineers who express an interest in moving to a management role are often perceived as a threat.