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Amazon's internal tooling really is the ninth circle of hell. It seems unsalvageable too; ostensibly the teams are supposed to be customer obsessed and the developers are the customer, but there's no accountability for anything to work well at all.


Well what are they (the developer-customers) going to do, buy from another vendor?


Buildertool's guiding leadership principle is "Contempt for their Customers"


Can you elaborate on this a bit? I am really interested in which area of the tools space was annoying to this extent.




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