> Azure sucks as a product, but they really, really, really want you as costumer. Damn, I get a weekly one-to-one with the guy which was part of the team that created their kubernetes offering, just because I needed someone with expertise in the matter to help us maximize the benefit or ours. NO EXTRA COST.
When I was at Microsoft, the highest tier of support contract got you meetings with the lead developers of whatever product you found a pri0 bug in.
Found a way to crash the compiler and simple code changes weren't enough to work around it? A meeting with a member of the C++ compiler team would be arranged.
Microsoft has a history of customer focus, though I fear that was very much diluted when MS got rid of their dedicated test orgs.
When I was at Microsoft, the highest tier of support contract got you meetings with the lead developers of whatever product you found a pri0 bug in.
Found a way to crash the compiler and simple code changes weren't enough to work around it? A meeting with a member of the C++ compiler team would be arranged.
Microsoft has a history of customer focus, though I fear that was very much diluted when MS got rid of their dedicated test orgs.