I am advocating for the fact that Rippling was not transparent in their communication and was too complacent to have a Plan B in place despite having 300 million in play. It is not the single incident is the exposure of poor practices and dishonesty during their disaster recovery.

To put it another way, I have been paid via direct deposit for over 30 years and multiple fiscal crises. There is only one company that ever failed to get full payroll out on time

This isn’t necessarily a useful anecdote though. If your previous payment processors weren’t using a bank that failed during that time, then you getting paid on time isn’t a sign of redundancy; they were just fortunate!

It might be fair to say that Rippling failed by choosing the wrong bank, but that’s a very different argument than saying that Rippling didn’t have a good backup plan. If all you’re going by is that you’ve always gotten paid (vs say knowing who your payment processor banked with and what their Plan B in case of bank failure was), for all you know your previous payment processor had no backup plan either!

Yeah I think ADP has one account at the East Piscataway Chemical Savings and Loan. If that bank failed the same thing would have happened to ADP. Rippling definitely didn’t expose themselves to excessive risk for no reason other than their inexperience.