As somebody who just bought some keys last week for the same exact reasons, I share the same exact concerns. Why this need to always make more and more money?
Do one thing, do it right, keep your customers happy, get your money, enjoy your life...
In real terms, I make enough money. The only reason I want to make "more and more" is to cover inflation.
If you asked me to choose between that while remaining customer focused, vs 3x what I make while screwing over my customers, the choice is easy. Other than providing for me and my family, I like creating things that make other people's lives easier over buying fancy cars and vacation homes.
Yubico is pretty well owned by VC firms that want their money back. By taking outside money, you're beholden to outside influence. Yubico can't buy out their investors, so they have to raise money some other way in order to do so. In this case, public markets.
Of course. But additional compensation, sometimes brings forced compromises in the form of increased risk, or tramping the core values that made you start in the first place.
I expect a company to turn and stay profitable, by doing their core business, prioritizing product quality, customer service and sustainable development. Not to end up as an over leveraged financial construct riding on extracting more and more of their customers. Optimize the business quality not the shareholders returns.
This is a strange argument. A profitable company that isn't growing (selling more stuff, hiring more people, etc) can have a stable (low) P/E and still pay a nice dividend.
> So why would you expect businesses to behave in a way other than maximizing ROI?
If I had invested in a company, I would prefer them to maximize my return over a span of decades, not over the next quarter by inevitably undercutting their long-term performance. For some reason, the market currently favors short-term gains in a way that inevitably compromises long-term results.
Because maximizing ROI hurts their business long term? Only CEO's on a short stint of 2-3 years, with compensation based on stock market valuations go for maximizing ROI...
Reducing R&D investment is maximizing ROI in a way...
Plenty of people, myself included, don't pick investments based solely on what has the highest ROI. Some even pick investments based in part on whether or not they agree with the way the company is run.
This is true but all the same is true for privately owned (eg VC backed) companies; maximising return (within whatever risk parameters shareholders are happy to accept) leaves plenty of room for disagreement about what the right way to do that is.
But often a change in ownership can also mean a change in risk tolerance, investment horizon and potentially in management incentives or management team. Some of these changes could align negatively with some customer interests and therefore caution from customers (especially those who worry they might not be seen as future core customers) is understandable when what has changed is unclear.
I comment on the decisions of the company management/ownership, not on the investment criteria of users of the stock market.
Yubico is free to do what they want with their business model. As an existing Yubico customer, I will be taking my business somewhere else, if they deviate from my priorities. They had a nice thing going on, and I am suggesting they consider their next steps. I know I will now keep them under increased scrutiny.
> I comment on the decisions of the company management/ownership, not on the investment criteria of users of the stock market.
The purpose of my questioning is to shine light on the fact that these two things are related, which answers your original question of
> Why this need to always make more and more money?
I am sure Yubico’s owners and employees also want to maximize their compensation, but the fact that there are many investors in the public market pretty much only looking at ROI is what enables the business model of milking users.
I would stop buying from a company that "decides to go public" (for me, it's just code for "we're now OK with whittling our product's quality to make profits for some people that have found a captive market").
Yes, I tend to do this as well, for the same reason. Also, equivalently, when companies get purchased by public companies, holding companies, investment companies, etc.
Do one thing, do it right, keep your customers happy, get your money, enjoy your life...