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To me, the funny thing is that google could use brand awareness to engender trust. When I buy some new fangled toy, I often look for a trusted name, instead of something made overseas, with an incomprehensible name.

But it is almost the opposite. Fly by night names and resellers on amazon, are more stable than google. Some even have far better support!

Just bizarre.

Someone should tell google that outside of SV, people hate iterate often, hate fast change, and just want security updates and bug fixes, no feature changes, no gui improvements, just stable stable stable for decades.

And google could do it so easily! Shared dev platforms, long term support branches, they could own the world.

And they could open source old hardware firmwares at end of life. Strutt and preen about how they are the beautiful peacock of the OSS world, and do their best to keep old hardware from the trash.

Instead they are so short sighted, they can't see beyond a quarter. ChatGPT and its potential was well known, google is a subject matter expert, and yet they were astonished at the progess and press and bing?!?!

They have no vision, no look ahead, trash their brand, destroy their image, piss off consumers, and for what?

To dabble in things they well know will shut down tomorrow anyhow. Gee, great.



> But it is almost the opposite

It feels like I only hear this on tech forums. Everyone outside trusts Google and that’s kind of the issue


It's going to take a while before the general public realizes this.

You need to see multiple failures before you can move the needle on a giant. This is especially true of a popular brand which is seen on android phones everywhere and it's essentially intangible (one example: you buy an asus phone, you still see "with google", but you don't associate poor sw with google: people still blame asus).

It's also much slower for physical products.

If you don't buy new cars but go for the 10y low-mileage ones, you'll be about to start experiencing extremely shitty car infotainment systems where every system cloud feature is useless because the api endpoint is already broken.

For houses and appliances it's even longer.

The problem is those past products and broken cloud features will haunt companies even if they corrected themselves for newer ones. You can't get rid of those as fast as you drop cloud services and make people forget. Google (and others) will learn this the hard way, in the long term.




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