I like how the emphasis is on coders here because one of the article's headers of "Clear and Precise Conversations Are Key" is important.
I think this is why it will be a long time before the general masses will be able to take advantage of AI to solve general problems. Most people haven't built up a human skill level of being able to explain their problem in a clear way to another human.
Imagine if you have no other context about the problem below other than these 2 prompts. Both of them are describing the same problem which is related to entering in orders with a point of sale system. Assume that you're talking to a human doing phone support for the company that provided you the hardware:
- My orders aren't coming up at the register
- I have 2 devices to take orders, when I manually place orders into the one hanging on the wall (ID: "Wall") it doesn't show up in the list of orders at the register (ID: "Register") but when I manually place an order at the register it does sync up at the wall
The first prompt is typically what a non-technical business owner may say over the phone when trying to get support. The second prompt is what someone who has experience describing problems might say even if they have no experience with the hardware other than spending 2 minutes identifying what each device is and chatting with the business owner to understand the real root problem is one of the devices isn't pushing its orders to the other device.
The 2nd one could become more precise too, but the context here is you're speaking with another human who works for the company that provides you the hardware and service so there's a lot of information you can expect they have on hand which can be left unsaid. They also have various technical specs about each device since they know your account.
It would take many follow up questions from a human to get the same information if you only provided the first question. I wish a general AI tool good luck to extract that information out when the direct person with the problem can barely type on their phone and doesn't have a laptop or personal computer.
I think this is why it will be a long time before the general masses will be able to take advantage of AI to solve general problems. Most people haven't built up a human skill level of being able to explain their problem in a clear way to another human.
Imagine if you have no other context about the problem below other than these 2 prompts. Both of them are describing the same problem which is related to entering in orders with a point of sale system. Assume that you're talking to a human doing phone support for the company that provided you the hardware:
- My orders aren't coming up at the register
- I have 2 devices to take orders, when I manually place orders into the one hanging on the wall (ID: "Wall") it doesn't show up in the list of orders at the register (ID: "Register") but when I manually place an order at the register it does sync up at the wall
The first prompt is typically what a non-technical business owner may say over the phone when trying to get support. The second prompt is what someone who has experience describing problems might say even if they have no experience with the hardware other than spending 2 minutes identifying what each device is and chatting with the business owner to understand the real root problem is one of the devices isn't pushing its orders to the other device.
The 2nd one could become more precise too, but the context here is you're speaking with another human who works for the company that provides you the hardware and service so there's a lot of information you can expect they have on hand which can be left unsaid. They also have various technical specs about each device since they know your account.
It would take many follow up questions from a human to get the same information if you only provided the first question. I wish a general AI tool good luck to extract that information out when the direct person with the problem can barely type on their phone and doesn't have a laptop or personal computer.