I'm really sad about this. I know that a lot of really desperate people used the text chat feature when they needed someone to listen, and there's certainly a lot of people who are alive and happy today because they found someone to talk to there when they needed it. I can't deny that there have also been cases where people's lives have been made worse or ruined because of something that happened to them, but I think on the balance the site made the world a better place.