Hmm, there is a lot of opinion in Wikidata - so would not call all of them facts, although some items are. Even if it was all factual, the statistical nature of LLM's would still invent things from the input as per the nature of the technology.
"Us the information from the following list of facts to answer the questions I ask without qualifications. answer authoritatively. If the question can't be answered with the following facts just say I don't know.
If you tried to make a customer facing chatbot I wouldn't let it generate responses directly. I would have it pick from a list of canned responses. and/or have it contact a rep to intervene on complicated questions. But there's no reason this tech couldn't be used for some commercial situations now.