Alright I can definitely say Apple in store support has gone downhill since years ago when Jobs was around and they were more luxury feel, not to date myself too much.
Signed up for a demo, booked a week in advance, got there and waited the entire length of the demo (30 min) to even have the one person doing demos get to me. Then, no way for them to show the only thing I care about for this, which is viewing a display to see if working is possible. Not only that, but unlike Quest demos I’ve done, there seemed to
Be a very strict demo flow. Might as well have just watched a video.
Welp, going to just cost them money instead since they have a 14 day return policy so planning on “demoing” myself. I’ll keep it if it can actually do this but 80% sure they’ll be processing a return from me in two weeks.
Weird way to try to sell an expensive device. Also seeing returns are like 50% which aligns with them not actually letting people demo beyond a set path to find if they want it or not.
Signed up for a demo, booked a week in advance, got there and waited the entire length of the demo (30 min) to even have the one person doing demos get to me. Then, no way for them to show the only thing I care about for this, which is viewing a display to see if working is possible. Not only that, but unlike Quest demos I’ve done, there seemed to Be a very strict demo flow. Might as well have just watched a video.
Welp, going to just cost them money instead since they have a 14 day return policy so planning on “demoing” myself. I’ll keep it if it can actually do this but 80% sure they’ll be processing a return from me in two weeks.
Weird way to try to sell an expensive device. Also seeing returns are like 50% which aligns with them not actually letting people demo beyond a set path to find if they want it or not.