I like my framework laptop, and while my particular main board seems to have issues, their support seems good.

I started getting weird boot issues recently, and after doing some heavy diagnosis, they are sending me a replacement mainboard, I'll replace it, and send my broken one back.

Granted it is within warranty, and it was a week of back and forth with their support.

But it is miles above dell consumer support, that I had to send my laptop off multiple times (going without for months) and then they don't even fix it.