a) That's not a "don't care" attitude as much as a product company attitude. Companies that respond to individual customers' "quickly want feature" requests are consultancies, and consultants can't as easily just take a month out of the calendar.
b) That's very much the point. You get to switch contexts completely and immerse yourself in the idea. Presumably they have their support and operations concerns covered by non-developers, and if there's an emergency, devs are around to deal with it.
c) Think about it for a minute: "As a CEO, I want my employees should keep their creativity under wraps, so they don't get inspired to quit". If some employees get an idea that doesn't fit 37S, but they believe enough in to give up the very comfortable life as 37S employees for it, then that's a good thing. Or at least, it's an unavoidable by-product of hiring brilliant people.
b) That's very much the point. You get to switch contexts completely and immerse yourself in the idea. Presumably they have their support and operations concerns covered by non-developers, and if there's an emergency, devs are around to deal with it.
c) Think about it for a minute: "As a CEO, I want my employees should keep their creativity under wraps, so they don't get inspired to quit". If some employees get an idea that doesn't fit 37S, but they believe enough in to give up the very comfortable life as 37S employees for it, then that's a good thing. Or at least, it's an unavoidable by-product of hiring brilliant people.