As long as they don't have the false and shocking "we NEVER make mistakes!" attitude towards their ban software that companies like EA, Valve and Bungie had, then that's neat.
Bungie I don't think ever really did make mistakes though, mainly because their bans were based off of the number of times and frequency at which a player would betray teammates and get ejected from games/back out of games early to avoid a loss. I agree though, that mentality isn't really needed.
