The fact that this page exists and the suggestion is to connect your wireless devices physically to avoid weird networking loops is astounding. I assume wireless sonos gear does not come with an Ethernet patch cable, right?

Fair play to Unify for making this page in the first place, and making it easy to find for their users. It clearly and rightfully shifts the blame to the right party.

But wow. How many other examples are there of one org's incompetence leading to unnecessary support load for other companies and they have little choice but to provide the workarounds and fixes themselves.

> I assume wireless sonos gear does not come with an Ethernet patch cable, right?

Only recently, but yes.

They used to, though. I have sixteen Sonos players of varying vintage, from the ZP90 to an Arc and almost everything in between, and of those only the Roam and the Move (portable by design) were supplied without network cables. Even the sub-woofers can be plugged in. However I’ve just checked the spec of the recently launched Era 100/300 models - not portable - and indeed, they lack even a built-in interface. Ethernet dongle costs extra. I’m chalking that up as yet another “screw you” from Sonos’s product management to its customers.

The worst part is not all Sonos devices come with an ethernet port and only the supported dongle works - it costs £40!