Yes the conclusion sounds like the authors have bent some statistics to support their theory.
I fly frequently and have occasionally felt these feelings of anger but NEVER have I started actual boarding in a good mood only for my mood to sour as I get to my seat. The anger has always built up earlier.
To be clear, I'm not trying to refute the study by stating this fact. But I am suggesting that there are obvious other explanations for the observation. For example, the existence of a first class section is highly correlated with the size of the airplane.
Larger airplane size is associated with significantly more queueing - which are far more likely sources of "ragey" feelings. Especially queues which stop moving or are unfair - for example where you have multiple queues and you get put into a slow/stuck one.
I mean who doesn't feel a little surge of irritation, stuck in a queue, when someone is holding up a check-in desk asking a bunch of irrelevant questions.
Also larger aircraft (with first class sections) are more likely to be international which usually means passport checks/visa control - thus more queuing.
I fly frequently and have occasionally felt these feelings of anger but NEVER have I started actual boarding in a good mood only for my mood to sour as I get to my seat. The anger has always built up earlier.
To be clear, I'm not trying to refute the study by stating this fact. But I am suggesting that there are obvious other explanations for the observation. For example, the existence of a first class section is highly correlated with the size of the airplane.
Larger airplane size is associated with significantly more queueing - which are far more likely sources of "ragey" feelings. Especially queues which stop moving or are unfair - for example where you have multiple queues and you get put into a slow/stuck one.
I mean who doesn't feel a little surge of irritation, stuck in a queue, when someone is holding up a check-in desk asking a bunch of irrelevant questions.
Also larger aircraft (with first class sections) are more likely to be international which usually means passport checks/visa control - thus more queuing.