Since sharepoint is also integrated with teams groups, its also very popular to do that too - and also run ticketing systems entirely in sharepoint (kinda ew but also kinda easy - but it depends how deep you want to go in the ecosystem!)
Since sharepoint is also integrated with teams groups, its also very popular to do that too - and also run ticketing systems entirely in sharepoint (kinda ew but also kinda easy - but it depends how deep you want to go in the ecosystem!)