I am probably missing some cultural subtext and I am unsure which parts of your reply were sincere and how much was sarcasm, so it is difficult to write a reply on such a sensitive subject.

I do agree with you that is is awful when the medical profession decide that a patient is too hard a problem or they lump them into some category which means 'no idea but maybe the patient is at fault' rather than admitting they simply don't have an answer or the time to find an answer.