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Ok, if you don't want to understand that technical support is legally required in tons of countries if you sell something, I cannot tell you much more.


I absolutely cannot understand that. I'm aware that actual scams are illegal, as in, advertising a feature, and selling the thing without the feature, for example. But, are they not selling PC and PC software in the countries you refer to? Or if they do, why didn't they sue CD Projekt / GOG / Steam when they launched Cyberpunk 2077, and win a bunch of money?

I just cannot see this logic applied to software. And the lack of documented effort suggests to me that there is more to this than "not perfectly working software = illegal".

Do you have sources on this being illegal, or legal proceedings regarding this issue?

Not to mention, with Steam, you can refund the game if it ends up not working, "within 14 days of purchase and less than 2 hours of playtime".


LOL, it is the other way around: do you have sources that selling software is not legally entitled to technical support?

And proton/wine is unreliable in time (I know) as compat can be broken at the first unfortunable patch proton side or game side, hence compat can be broken way after the 'refund period'. This is 101 playing a game nowdays: those patches DO happen.

To be that much dishonnest and hypocrit: are you an AI?


I don't appreciate the insults. And no, that's not how it works. You have the original claim, that support is "requirement in tons of countries around the world". Software in my experience, unless b2b or otherwise explicitly part of a contract, NEVER comes with any kind of support, or guarantee.


Ok, AI full of lies and sleaziness. Done.


If you ever want to discuss the actual issue instead of spiraling, let me know. Bring sources. Until then, good luck out there.


I am not the one denying the existence of legally required technical support effort of a sold product.

I am not the weirdo here... I rarely encounter HN accounts that much dishonnest and hypocrit (usually, it is a pack of accounts with probably AIs).


You’ve repeated the claim without evidence and added personal insults. If you want this to be a real discussion, stop the bad faith, and support your argument properly.




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