If my experience having worked closely with local government IT, also applies to the FBI (I would bet it does). Then they, just like any technology in the public sector, is usually 10 years behind in technology compared to the private sector. They're just mostly bored undertrained people, with no real incentives to do a good job. Who would rather play office politics to raise chances of getting promotion, than to learn the heck is this php injection thingy.
As opposed to the Hollywood scenes of ultra high tech rooms with floating transparent screens, shiny lights everywhere, and super advanced systems that can listen to your voice commands and instantly solve complex cases just by saying "enhance!". Which is probably the vision this person who talked to you had. Reality is more like windows xp and programs that compile even when the unit tests fail.
As opposed to the Hollywood scenes of ultra high tech rooms with floating transparent screens, shiny lights everywhere, and super advanced systems that can listen to your voice commands and instantly solve complex cases just by saying "enhance!". Which is probably the vision this person who talked to you had. Reality is more like windows xp and programs that compile even when the unit tests fail.